Support Workers

JOB DESCRIPTION 

· To provide the highest quality care to service users in their own homes in accordance with their support plan, in a person-centred approach 

· The range of tasks that the support worker may be required to undertake covers domestic/practical tasks and enabling and support work. 

· Social duties include preparing and cooking meals, essential cleaning, shopping, bills payment and fire maintenance. 

· Enabling and support may include such activities as supervising, monitoring and coaching to empower service users to be as independent as possible and have control over their own lives. Support workers may also be required to escort or accompany service users to outings, appointments or other events. 

· To be aware of the personal needs and requirements of service users, communicating successfully, not only with your service user but with their family, friends and other health care professionals. 

· Ensure that all care is completed within TLS social Care’s policies and procedures, CQC fundamental standards and all contractual and legislative requirements. 

· Maintain appropriate records to meet the needs of the service, observing and promptly reporting back any changes or concerns in your service user’s circumstances or condition. 

· Contribute to and work effectively as part of a team. 

· Deliver support in a manner which is sensitive to the service user’s culture, disability, race, age, sexuality, marital or civil partnership status or religious believes. 

· Engage and work closely with unpaid carers such as family or friends for the benefit of the service user. 

· Promote anti-discriminatory practice 

· Protect the confidentiality of service users and of TLS Social Care. 

· Promote the dignity and privacy of service users. 

· Act promptly and appropriately to protect service users from neglect or abuse 

· Participate in staff development (including supervision), training and performance appraisals as required. 

· At all times, present a professional and caring image of TLS Social Care and demonstrate behaviours reflective of TLS Social Care values. 

· Any other duties as delegated by line manager. 

Key knowledge and skills required for shortlisting

· We are seeking compassionate, kind staff who are able to show empathy

· Good communication skills, allowing you to engage & interact with our Service Users

· Confidence to work alone, using your own initiative and also as part of a team 

· Passionate about making a difference to someone else’s life

· Good written skills 

Car Drivers Preferred
 

We offer the following benefits:

Pay Rates:

Community Outreach Support Workers - £11.44 an hour

Home Care assistants - £12 an hour 

Holiday entitlement: 20 days plus 8 days statutory holidays (28 Days)

Experience preferred but not essential and full training and induction programme to Care Certificate Standards given

Dedicated learning and development programmes

Opportunities to progress to Level 2 and 3 Diploma in Health and Social Care

Employee Recognition Schemes

Career Progression within the company

Mileage and Travel expenses paid